Office
6-8 Peterborough Mews
Parsons Green, Fulham
London SW6 3BL
Contact
service@atlanticplumbing.co.uk
0207 736 0303
Out of Hours Emergency:
* 6pm to 8am & Weekends
0795 567 0000
WhatsApp:
0759 763 2234
RECRUITMENT
Gas Safe Heating & Plumbing Engineer
Atlantic Plumbing and Heating is a well established maintenance and installation company in London, SW6.
The company practices progressive thinking along with traditional values and its engineers take great pride in their ability to ensure that all Atlantic customers’ needs are always met to their full satisfaction.
Atlantic now has openings for ambitious, reliable self-motivated and qualified Gas safe Heating and Plumbing engineers. This is an excellent long term opportunity for the right person who wants to grow professionally with a growing company. Atlantic is looking specifically for engineers who strive for excellence – people who consciously set themselves apart from the mainstream.
Atlantic provides a continuous supply of work. It has an excellent employment package including company van and clothing. The company offers excellent rates. Work is conveniently centered around south and southwest London.
(Note: All applicants must be willing and able to work overtime from time to time – when and as the need arises.)
Requirements for successful applicants are as follows:
- You must have completed a bona fide plumbing apprenticeship.
- You must have documentation covering all relevant qualifications.
- You must have at least 4 years of experience in the industry from completion of your apprenticeship.
- You must be able to provide references from employers for the past two years.
- You must have excellent communication skills and a sound work ethic.
- Successful applicants will need to reside in London, due to the location and nature of the work.
- Please send your CV to Atlantic Plumbing and Heating. Email: harrington@atlanticplumbing.co.uk
Bathroom Fitter and Tiler
Atlantic Plumbing and Heating is a well established Fulham based service company, specialising in home renovations and luxury bathrooms. Our parent company ‘Creative Bathing’ has a boutique style show room selling tiles, wet rooms, bathrooms, luxury interiors where we offer a fully comprehensive design and build package.
If you are an experienced bathroom fitter and tiler looking to join a dynamic team specilaising in high end bathroom & wet room installations, renovations and various small building works accross all trades then look no further.
The company is particularly seeking reliable, self-motivated and qualified tradesman that strive for excellence – people who consciously set themselves apart from the manistream.
Successful applicants should meet the following minimum criteria:
- Well presented with good ‘English’ communication skills.
- Integrity and reliability is absolutely key, along with an ability to work well under pressure using own initiative.
- Experienced London driver. Most of our projects are residential London based so ideally someone not living too far out.
- Excellent pay package with Van supplied and we also have a large amount of in house specialist power tools.
- Only applicants providing a CV will be considered.
- Email: harrington@atlanticplumbing.co.uk
CUSTOMER SERVICES
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be a time where our customers may not be completely satisfied.
To ensure that we can put things rights as soon as possible, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible, and on completion of works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event that there is anything you are not completely satisfied with, then please contact our office on 020 7736 0303 so that we can address any issues promptly. You are also welcome to email us at service@atlanticplumbing.co.uk or our Director at harrington@atlanticplumbing.co.uk We aim to respond within 2 days of receiving your complaint and where required we will provide you with a date to remedy any issues raised.
Atlantic are long-standing members of The Institute of Plumbing & Heating Engineers who offer a dispute resolution service for customers and its members alike.
Our experience proves that in almost all instances – small complaints, however rare they may be; are always dealt with fairly and more importantly amicably thus ensuring that all our client’s needs are met to their complete satisfaction.
RATES & CHARGES
Atlantic Plumbing & Heating provides clear, transparent pricing with no hidden extras. Below is a summary of our standard hourly and fixed rates, excluding VAT and any applicable parking charges.
Hourly Rates
(ex VAT & parking)
Service Rate
Plumbing £90
Gas Central Heating (Gas Safe Registered) £100
Electrical (NIC EIC Registered) £110
Drain Clearance (Electromechanical) £180
Other Trades (please specify trade) £65 – £85
Emergency Call outs £200 per hour
Fixed Price Services
(ex VAT & parking)
Service Rate
Boiler Service – Standard £110
Boiler Service – Full £180
Boiler Service with Landlord’s Certificate Add £90
Landlord’s Certificate (Gas Hob & Boiler) £110
Landlord’s Certificate (Gas Fire, Gas Hob & Boiler) £160
Electrical Condition Report ECIR £220 – £350
General Information
- Minimum charge of 1 hour per job, then 30-minute increments.
- Rates exclude materials or parking costs and are subject to 20% VAT.
- If two engineers or tradespeople are required, the applicable hourly rate will apply to each.
- Customers are not charged for travel time unless materials are collected en route (maximum of 30 minutes).
- Unless you tell us at the time you enter into the contract that you’re acting on behalf of someone else, you’ll be personally responsible for paying us for the work we do.
- If payment for our services is not made in full by the due date, we reserve the right to charge interest on the overdue amount. Interest will be charged at 4% above the Barclays Bank PLC base lending rate, calculated from the date payment was due until the amount is fully paid — whether this is before or after any court judgment.
MATERIALS
- Materials supplied and fitted by Atlantic are charged at cost + 20%.
- Time spent collecting materials is billable (up to 30 minutes)
- Discounts may apply for larger projects or returning clients.
FIXED PRICE WORK
All fixed-price contracts are carried out for the agreed quoted sum only, ensuring full transparency and no hidden extras. Once quoted, the amount covers the complete scope of works, unless otherwise stated in writing.
Sometimes, after we start work and begin exposing areas such as walls or floors, we may uncover faults or issues that were not visible or known before the work began. In such cases, we may find that:
1. Additional work is needed that wasn’t included in our original estimate;
and/or
2. Extra materials are required to complete the job; or
3. You ask us to carry out extra work or supply additional materials.
If this happens, we’ll always let you know and get your approval before proceeding with any extra costs.
If you choose not to go ahead with the additional work or costs, we may stop the job at that point. You’ll only need to pay for the work and materials provided up to that stage.
QUOTES & ESTIMATES
- Most quotes are free of charge, including boiler replacements and bathroom installations.
- Where investigative work is required to diagnose hidden issues, this time will be billed at the standard rate.
- Once any trace, access, or repair work has commenced, it is considered billable work, irrespective of whether an additional quotation is subsequently provided.
PARKING
Parking & Congestion Charge is a real and unavoidable cost for service companies in London. To remain transparent and fair:
- Parking is charged separately (unless included in a fixed-price quote).
- This ensures lower hourly rates for all clients.
- Customers with off-street, permit, or free parking benefit directly.
- All fixed-price works include parking.
We appreciate any parking advice or permits customers can offer — it helps us keep your costs low and avoid unnecessary fines.
PAYMENT OPTIONS
We aim to make payment simple and convenient. We accept:
- Debit
- Bank Transfers
- Cash or Cheque
- Credit Cards Payments by credit card are accepted for amounts up to £500, unless otherwise agreed in advance, due to associated processing charges.
For non-account customers, payment is due upon completion and receipt of invoice, unless pre-arranged with our office.
Account facilities are available by prior agreement.
All work is completed in accordance with Atlantic’s Terms & Conditions.
RESPONSIBILITES
Your Responsibilities
- To help us carry out the agreed works safely, efficiently, and without delay, you must ensure we have safe and unobstructed access to the property and a suitable working environment. Please inform us in advance if the property is listed, located within a conservation area, or subject to any restrictions that could affect the proposed works.
- You are responsible for obtaining, at your own expense, any necessary permissions or approvals before we start — such as planning permission, building control approval, or consent from landlords or neighbours — and for providing information on any known risks, hazardous materials, or hidden services like drainage, pipework, or electrical wiring.
- A working mains power supply and clean water supply must be available for our use, and unless otherwise agreed, free and convenient parking or parking permits should be arranged.
- Once any goods have been delivered to your property or the agreed delivery point, they become your responsibility (whether or not installed) and should be insured until payment is made in full.
- If these responsibilities are not met and this causes delay or additional costs, we may charge you for those costs or, if access cannot be arranged, end the contract in accordance with the termination clause.
- If we issue a Gas Warning Notice under the Gas Safety (Installation and Use) Regulations 1998, you are responsible for ensuring that any issues identified are promptly addressed by a qualified professional.
Our Responsibilities
- We will carry out all agreed works with reasonable skill, care, and attention, using qualified and competent personnel. All works will be performed in line with relevant safety regulations, manufacturer guidance, and recognised industry standards.
- We will take appropriate steps to protect your property during the works and will leave the working area clean and tidy upon completion. All materials and goods we supply will be of satisfactory quality and suitable for their intended purpose.
- If, once works begin, we uncover hidden faults or unforeseen issues (for example, when exposing a wall, ceiling, or floor), we will notify you immediately and explain any necessary changes, recommendations, or additional costs before proceeding.
- We will make every effort to complete the works within agreed timescales, but we cannot be held responsible for delays beyond our control, including restricted access, unforeseen site conditions, or supplier delays.
- If a problem arises due to our workmanship or materials, we will take reasonable steps to put it right in accordance with our warranty terms.
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